Your order data
stays yours.

This Privacy Policy applies to OrderPost websites, accounts, order forms, and related services. It covers information we collect when you browse the site, create an account, set up order forms, manage orders, contact support, or subscribe to a paid plan.

OrderPost is designed for home bakers, pop-up sellers, meal prep businesses, and anyone taking orders through social media. Please do not upload other people's private information unless it belongs in your order workflow.

We collect information you provide directly, information created as you use the product, and limited technical data needed to run the service.

We use personal information for practical product and business purposes tied to your account and order forms.

• Provide, maintain, and improve OrderPost.
• Authenticate users and protect accounts from unauthorized access.
• Process and display orders, customer messages, and fulfillment data.
• Operate subscriptions, billing, support, and transactional emails.
• Debug errors, analyze product performance, and prevent abuse.
• Send product updates or marketing only where allowed and with opt-out controls.
• Comply with legal obligations and enforce our terms.

We do not sell personal information. We share information only when needed to provide OrderPost, process payments, comply with the law, protect rights and safety, or complete a business transfer such as a merger or acquisition.

Service providers may process information for us, including:

• Supabase for authentication, database, and file storage.
• Vercel for app hosting and delivery.
• Stripe for payment processing and subscription management.
• Resend or similar email providers for transactional messages.
• Analytics providers for traffic and usage insights (consent-gated).

When customers submit orders through your public order form, the information they provide is visible to you as the seller.

OrderPost uses necessary cookies and browser storage for authentication, session-related data, security, and basic app preferences. That is what keeps login and your dashboard working between pages.

Analytics are optional. Blocking necessary cookies in your browser may break login and dashboard features.

Depending on where you live, you may have rights over your personal information. These may include the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Delete your account or request deletion of personal information.
• Export certain information in a portable format where available.
• Opt out of marketing emails.
• Object to or restrict some processing where applicable law gives you that right.
• Appeal or complain to a privacy authority if required by local law.

California residents may have additional rights under the CCPA. OrderPost does not sell personal information.

To make a request, email hello@orderpost.store. We may need to verify your identity before completing a request.

We use technical and organizational safeguards intended to protect personal information, including account authentication, access controls, and provider security controls. No online service can guarantee perfect security, so use a strong unique password and protect your account access.

We keep information for as long as needed to provide OrderPost, comply with legal obligations, resolve disputes, prevent abuse, and maintain backups. If you delete your account, active product data is deleted or de-identified within a reasonable period, except where retention is required for legal, billing, security, or backup purposes.

OrderPost is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Questions, requests, or concerns can be sent to hello@orderpost.store.

We may update this policy as OrderPost changes. If the changes are material, we will take reasonable steps to notify you, such as updating the date above or sending an in-product or email notice.